Privacy Policy

Privacy Policy

Last Updated: October 18, 2026

1. Introduction

Welcome to AG Shop. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.

Throughout this policy, “AG Shop,” “we,” “us,” and “our” refer to AG Shop.

By using our website, you acknowledge that your personal information may be handled as described in this Privacy Policy, subject to your rights and applicable law.

2. Information We Collect

We may collect the following categories of information when you use our store:

Personal and Contact Information

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

Order and Transaction Information

  • Products purchased, returned, or added to your cart

  • Order history and transaction details

  • Payment status and related transaction information

Payment card details are generally processed by our payment service providers. We do not intend to store complete payment card numbers or security codes on our own systems.

Device and Usage Information

When you browse our website, we and our service providers may collect information such as your IP address, browser type, device details, pages viewed, and interactions with our store.

Information You Provide

We may collect information you submit through contact forms, customer support requests, product reviews, or other communications.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders and payments.

  • Arrange shipping and delivery.

  • Send order confirmations and important service updates.

  • Respond to questions and provide customer support.

  • Process returns, exchanges, and refunds.

  • Maintain, improve, and personalize our website and shopping experience.

  • Detect and prevent fraud, security incidents, and unauthorized transactions.

  • Comply with legal obligations and enforce our policies.

  • Send promotional communications where permitted by law and, where required, with your consent.

4. Shopify and Third-Party Service Providers

Our online store is hosted on Shopify. Shopify provides the e-commerce platform and related services that allow us to sell products and manage orders.

Your information may be processed by Shopify and other service providers, including payment processors, shipping carriers, analytics providers, and customer support tools, as necessary for their services.

These providers may process your information according to their own privacy policies and applicable legal requirements.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential store functions, remember preferences, understand website usage, and improve shopping experiences.

Some technologies may be used for analytics or advertising, depending on the services enabled on our store and your privacy choices.

You can manage cookies through your browser settings and, where available, our cookie consent tools. Disabling certain cookies may affect some website features.

6. Sharing Your Information

We may share personal information with:

  • Shopify and service providers that help operate our store.

  • Payment processors that facilitate transactions.

  • Shipping and fulfillment providers that deliver orders.

  • Analytics, advertising, or marketing partners, where applicable and legally permitted.

  • Government authorities, regulators, or other parties when required by law or necessary to protect legal rights and security.

  • A successor organization in connection with a merger, sale, restructuring, or transfer of business assets, subject to applicable law.

We do not sell personal information in exchange for money. Certain data sharing for targeted advertising or analytics may be considered a “sale” or “sharing” under some privacy laws, and applicable rights and choices will be respected.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Retention periods vary depending on the type of information and the purpose for which it was collected. Where information is no longer required, we will take appropriate steps to delete or anonymize it, subject to applicable law.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no online system or electronic transmission can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of your personal information.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising or data-sharing practices.

  • Appeal a privacy-related decision, where applicable.

To exercise your rights, contact us using the information provided below. We may need to verify your identity before processing a request.

You can unsubscribe from marketing emails using the unsubscribe link included in those messages. You may still receive essential transactional or service communications.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children who are not permitted to use the service under applicable law.

If you believe a child has provided personal information inappropriately, please contact us so we can review the situation and take appropriate action.

11. International Data Transfers

Your information may be processed or stored in countries other than the country where you live, including countries where Shopify or our service providers operate.

Where required by law, appropriate safeguards will be used for international transfers of personal information.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review the privacy policies of any third-party services you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact AG Shop through the contact information provided on our website.

AG Shop — Look Good. Feel Good. Be You.